How to get a Mukuru Card Statement and Confirmation Letter

Getting your Mukuru Card Statement and Confirmation Letter is quick and easy, and can be done via USSD or WhatsApp.

Option 1: Via USSD

1. Dial 130567#: On your mobile phone, dial the USSD code to begin.
2. Select ‘Mukuru Card’: Follow the prompts and choose the ‘Mukuru Card’ option.
3. Enter Your 4-Digit Wallet PIN: Input your secure wallet PIN to proceed.
4. Select ‘Get Statement’: Choose the option to get your statement.
5. Choose Your Statement: Pick the type of statement you need.
6. Enter Your Email Address: Provide your email address where the statement and confirmation letter will be sent.

Your Statement and Confirmation Letter will be emailed to you instantly.

Option 2: Via WhatsApp

1. WhatsApp +2786 001 8555: Save this number to your contacts and open a chat in WhatsApp.
2. Send ‘Hi’ or Any Message: Initiate the conversation to get started.
3. Select ‘Mukuru Card’: Follow the automated prompts and select ‘Mukuru Card’.
4. Enter Your 4-Digit Wallet PIN: Type in your wallet PIN when prompted.
5. Select ‘Get Statement’: Choose the option to get your statement.
6. Choose Your Statement: Select the type of statement you need.
7. Enter Your Email Address: Provide your email address where the statement and confirmation letter will be sent.

Your Statement and Confirmation Letter will be emailed to you instantly. Our website offers extensive information on obtaining bank confirmations. Check out how to get a TymeBank confirmation letter, learn how to get a Capitec Bank confirmation letter, and explore how to withdraw money from TymeBank without a bank card. For further details, read about how to download an Absa Bank confirmation letter.