Understanding “UIF Completed by Assessor” Status

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When your Unemployment Insurance Fund (UIF) application status shows “UIF Completed by Assessor,” it means that a UIF assessor has been assigned to your application, has reviewed it, and has made a decision. This process typically takes 15 days for unemployment claims and 5 days for maternity claims.

What Does “UIF Completed by Assessor” Mean?

Awaiting Payment:
If your status indicates “UIF Completed by Assessor,” it means your application has been approved and is now awaiting payment.

Siyaya Framework:
Within the UIF system, there is a framework called Siyaya that streamlines the approval process. You may see statuses such as “Siyaya Approved” or “Siyaya Not Approved,” indicating the outcome of your claim within this framework.

Nearing the Finish Line of Your UIF Claim

A “Completed by Assessor” UIF status is a positive sign, signifying that the assessor has finished evaluating your claim. This article will explain what this status means and what to expect next. To understand what happens after the assessor completes their evaluation, our guide on UIF request for payment provides more details. The “Completed by Assessor” status typically precedes the request for payment stage. You can expect to receive your funds within a few days after this update. Additionally, you can track your claim’s progress through the UIF self-service portal for peace of mind.

UIF Contact Details

If you need further assistance or have any issues regarding your UIF status or payments, you can contact UIF offices through the following means:

  • UIF Call Centre: 0800 UIF (0800 843 843)
  • To Escalate Complaints: 0800 030 007
  • Department of Labour: 012 309 4000
  • Email: uifcallcenter@labour.gov.za

You can also visit your nearest UIF office if your issue cannot be resolved online or through these communication channels.