How to Check Your SASSA Balance for the Child Support Grant

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The South African Social Security Agency (SASSA) has implemented a convenient card payout system that allows beneficiaries to easily access their Child Support Grant funds. Whether you prefer withdrawing your grant payments from a South African Post Office (SAPO) or using an ATM from any major bank in the country, SASSA provides multiple methods to check your balance.

Ways to Check Your SASSA Card Balance for a Child Grant

You can check the balance of your SASSA Child Support Grant through the following methods:

  1. At SASSA Cash Pay-Points (Free of Charge):
    • Visit any SASSA cash pay-point to inquire about your Child Grant balance at no cost.
  2. USSD Code (1203737#):
    • Dial 1203737# from your registered phone number to check your balance instantly. This method is quick and convenient, allowing you to monitor your funds on the go.
  3. SASSA Call Centre (Toll-Free):
    • Call the SASSA Call Centre at 0800 600 160. This toll-free number (when dialed from a landline) provides another way to check your balance and receive additional support.
  4. At Participating Retail Stores (Free of Charge):
    • You can check your balance at selected participating retail stores. This service is provided free of charge, making it an accessible option for beneficiaries.
  5. ATMs (Normal Bank Charges Apply):
    • Use any ATM from the major banks in South Africa to check your balance. While this option is widely available, please note that standard bank charges may apply.
  6. Non-Participating Retail Stores (Normal Transaction Costs):
    • If you check your balance at non-participating retail stores, normal transaction costs will apply. This is a convenient option if you’re already shopping at these locations.

Additional Tips

  • Always use your registered phone number when using the USSD code to ensure accuracy and security.
  • Keep your SASSA card and PIN safe, as they are essential for accessing your funds.
  • Be aware of any transaction fees that may apply, especially when using ATMs or non-participating stores.

By utilizing these methods, SASSA beneficiaries can easily stay informed about their Child Support Grant balance, ensuring they have access to their funds when needed.