ABSA Cash Send Guide

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ABSA Cash Send allows for convenient and secure money transfers without needing a bank account. Here’s a comprehensive guide to using ABSA Cash Send across various platforms.


Using the Absa Banking App

Step-by-Step Process

  1. Log In
    • Open the Absa Banking App on your mobile device and log in with your credentials.
  2. Access CashSend
    • Tap the CashSend icon on the app’s home screen.
  3. Select Transaction Type
    • Choose Once-off CashSend to make a single transaction.
  4. Enter Transaction Details
    • Account Selection: Choose the account from which funds will be debited.
    • Amount: Enter the amount you wish to send.
    • Recipient Details: Input the recipient’s full name, surname, and mobile number.
    • Reference: Provide a reference for the transaction.
    • ATM Access PIN: Create a 6-digit ATM access PIN and tap Next.
  5. Confirm Details
    • Tap Continue to review and confirm the beneficiary’s information.
  6. Complete Transaction
    • The beneficiary will be added automatically.
    • Re-enter the amount and reference.
    • Tap CashSend to finalize the transaction.
  7. Security
    • Share the 6-digit ATM access PIN with the recipient securely.
  8. Transaction Success
    • Your CashSend transaction is completed successfully.

Remember to log out of your app account after completing the transaction for security.


Using Cellphone Banking

How to Send Money

  1. Dial and Log In
    • Dial 1202272# and enter your 5-digit PIN.
  2. Initiate CashSend
    • Select option 5 to proceed with sending money.
    • Choose option 2 to send to a new beneficiary.
  3. Enter Recipient Information
    • Cellphone Number: Enter the recipient’s cellphone number.
    • Name: Input the recipient’s name.
    • Debit Account: Select the account to debit.
    • Amount: Enter the amount to send.
    • 6-Digit Code: Create a 6-digit code for ATM withdrawal.
  4. Confirm Transaction
    • Confirm the transaction by selecting 1 and tap Send.
  5. Provide Details
    • Share the 6-digit withdrawal code and the amount sent with the recipient.

Note: The minimum CashSend limit is R20, and the maximum is R500 per day through Cellphone Banking.


Using PEP Stores

Sending Money

  1. Visit a PEP Store
    • Go to any PEP, PEP Home, or PEP Cell store.
  2. Complete Transaction
    • Daily Limit: Send up to R3,000 per day, with a maximum of R1,500 per transaction.
    • Procedure: Provide the store cashier with the necessary details to complete the transaction.

Handling Issues

Absa Cash Send SMS Not Received

  • Resend SMS:
    • Open the Absa App, go to Beneficiaries, and use the option to resend the SMS.

Retrieve 10-Digit Code

  • Via Cellphone:
    • Use Cellphone Banking or the Absa App to access and manage your transaction details.

Check Absa Cash Send Balance

  • Using App or Cellphone Banking:
    • Check your balance through the Absa App or Cellphone Banking.

Retrieve Absa Cash Send PIN

  • Contact Absa Customer Support:
    • Call Absa’s customer support or use the Absa App for assistance with PIN retrieval.

Contact Absa for Assistance

  • Absa Contact Number:
    • Call 0860 555 111 for support with CashSend.

Withdrawal Locations

ABSA ATMs

  • How to Withdraw:
    • Use the 10-digit code and 6-digit PIN at any Absa ATM.
    • Select Cardless Banking at the ATM and follow the on-screen instructions.

Retailers

  • Available Locations:
    • Withdrawals: Can be done at participating retailers such as Pick n Pay.
    • Not Available: Withdrawals cannot be made at Shoprite or Spar.

Note: Retailer locations for withdrawals may vary, so always verify with Absa or the retailer for the latest updates.

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ABSA Cash Send: Enhancing Your Transfer Options

When utilizing ABSA Cash Send, it’s beneficial to explore various money transfer services to find the best fit for your needs. For a comprehensive look at Capitec’s similar service, refer to our Guide to Using Capitec Send Cash. Additionally, compare it with the Standard Bank Instant Money Guide to evaluate other available options.


For further assistance:

  • Absa Contact Center: 0860 555 111
  • Absa App: Use the app for managing transactions and retrieving codes.

Security Reminder: Always log out after each transaction and keep your PIN and transaction details secure.