Check if You’re Affected by SASSA’s New Biometric Identity System for SRD Grants

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Home » SASSA » Check if You’re Affected by SASSA’s New Biometric Identity System for SRD Grants

The South African Social Security Agency (SASSA) has introduced a new biometric identity verification system for certain recipients of the R370 social relief of distress (SRD) grant. This system aims to strengthen the security and integrity of the social grant distribution process and reduce the risk of fraud.

Who Needs to Complete Biometric Verification?

Recipients Changing Details

If you need to update your mobile number or banking details, you must complete the biometric verification process first. SASSA will only process these changes after successful verification.

Suspected Identity Theft Victims

Recipients suspected of identity theft or who have been victims of such crimes may also be required to undergo biometric identification to secure their grant application and payments.

Purpose of the Biometric Verification

SASSA has mandated biometric verification to prevent fraudulent applications and protect the integrity of the grant system. This step will ensure that only eligible recipients receive their SRD grants.

How Does the Verification Process Work?

Online Applications

The SRD grant applications are processed exclusively online. Similarly, biometric verification is a one-time activity required to unblock accounts or make significant changes to your profile.

Required Equipment

To complete the biometric verification, you will need:

  • A smartphone or computer with a high-quality camera.
  • A stable internet connection (Wi-Fi or mobile data).
  • A well-lit environment with no one else in the picture.

Consequences of Non-Compliance

If you do not complete the biometric verification, your grant payments may be suspended. SASSA is committed to ensuring that this process is secure and will not disrupt payments for clients not affected by the new system.

Additional Information

SASSA will provide detailed instructions on the verification process once you contact them. They are dedicated to safeguarding the grant distribution system while minimizing disruptions for unaffected clients.

Contact SASSA

For more information or assistance with the biometric verification process, please contact SASSA through the following channels:

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