Guide to using Capitec Send Cash

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Capitec’s Send Cash service provides a convenient way to transfer money instantly. Whether you’re using the app, internet banking, or USSD, Capitec makes it easy to send and collect cash. Here’s a comprehensive guide to using Capitec Send Cash effectively.

How to Send Cash Using the Capitec App

  1. Open the App:
    • Launch the Capitec app on your smartphone.
  2. Initiate the Transaction:
    • Tap on the Transact tab.
    • Select the Send Cash button.
  3. Enter Details:
    • Choose the account from which you want to send money.
    • Enter the amount to send.
  4. Create a Secret Code:
    • Set a 4-digit secret code for the recipient to use when collecting the cash.
  5. Confirm the Transaction:
    • Tap Send.
    • Read and accept the terms and conditions.
    • Confirm by tapping Yes.
  6. Share the Reference Number:
    • Once the transaction is successful, tap Share Reference Number.
    • Send the reference number and secret code to the recipient via your preferred messaging platform.

How to Send Cash Using Internet Banking

  1. Sign In:
    • Log in to your Capitec internet banking account.
  2. Access Send Cash:
    • Go to the Payments menu.
    • Select Send Cash.
  3. Enter Details:
    • Choose the account to transfer funds from.
    • Enter the amount to send.
    • Create a 4-digit secret code.
  4. Complete the Transaction:
    • Click Send the Cash.
    • Open the Capitec app to approve the authorization message.

How to Send Cash Using USSD

  1. Dial the USSD Code:
    • Dial 1203279# and reply 9 to start the process.
  2. Accept Terms:
    • Accept the terms and conditions.
  3. Enter Details:
    • Reply 1.
    • Choose the account to send money from.
    • Enter the amount to send.
    • Create a 4-digit secret code.
  4. Authenticate:
    • Enter your Mobile Banking PIN to complete the transaction.
  5. Share the Reference Number:
    • Use your phone’s messaging capabilities to send the reference number and secret code to the recipient.

How to Collect Cash

  1. Visit a Partner Store or ATM:
    • You can collect cash from any of the following locations:
      • Ackermans
      • PEP
      • Pick n Pay
      • Boxer
      • Checkers
      • Usave
      • Spar
      • Capitec ATM
  2. Provide Information:
    • At the store or ATM, present the reference number and 4-digit secret code.
    • Some locations may also ask for your name, surname, and cellphone number.
  3. Receive Cash:
    • Once validated, you’ll receive the cash instantly.

Managing Unredeemed Capitec Cash Sends

  1. Update Secret Code:
    • If you have an unredeemed voucher, sign in to internet banking.
    • Go to Payments > Send Cash > View My Send Cash History.
    • Select the unredeemed voucher and update the secret code if needed.
  2. Approve Changes:
    • Open the Capitec app to approve the changes.

What to Do if Capitec Send Cash is Not Working

  • Check Balance: Ensure you have sufficient funds in your account.
  • Verify Details: Double-check the recipient’s details and ensure the transaction was completed correctly.
  • Contact Support: For issues, contact Capitec customer support at [Capitec Contact Number].

Capitec Send Cash Limits

  • App and Internet Banking:
    • Send up to R3,000 per transaction.
    • Daily limit: R5,000.
    • Monthly limit: R24,990.
  • USSD:
    • Send up to R1,000 per transaction.
    • Daily limit: R1,000.
    • Monthly limit: R24,990.

Examples and Reference Numbers

  • Example of Reference Number: When you complete a Send Cash transaction, a reference number will be provided. This is used to track and confirm the transaction. Always share this number with the recipient.

Capitec Send Cash: A Comprehensive Overview

Capitec Send Cash is a versatile option for sending money, but understanding other services can be helpful. Review our Guide to Using Nedbank Cash Send for a different perspective. Moreover, the FNB eWallet Guide offers insights into another popular money transfer service.

Additional Information

  • Capitec Cash Send Withdrawal Limit: The maximum amount you can withdraw per transaction depends on the method used.
  • Capitec Cash Send Withdrawal at Spar: Collect your funds from participating Spar stores using the same process outlined above.
  • How to Transfer Money Using Capitec Without App: You can use USSD or internet banking to transfer funds if the app isn’t available.

By following these steps and understanding the limits and processes, you can effectively use Capitec Send Cash for your financial needs.