How to Get a Capitec Bank Statement on ATM

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Need a stamped bank statement? Email one from the Capitec app at no cost, anywhere, anytime. You can also get a statement from a Capitec Bank branch, a Cash accepting ATM, or the Remote Banking app.

Steps to Get a Capitec Bank Statement from an ATM:

  1. Locate a Capitec ATM:
    • Find a Capitec Bank ATM nearest to you. Use the Capitec Bank mobile app or website to locate the nearest ATM.
  2. Insert Your Card:
    • Insert your Capitec Bank card into the ATM’s card slot.
  3. Enter Your PIN:
    • Enter your Personal Identification Number (PIN) associated with your Capitec Bank card.
  4. Select ‘More Options’:
    • After entering your PIN, look for an option like “More Options” or “Additional Services.” Select this option.
  5. Choose ‘Statements’:
    • Within the “More Options” menu, select the option related to account statements.
  6. Select the Account and Timeframe:
    • Choose the specific account for which you want the statement and the timeframe (e.g., the last month, last three months, etc.).
  7. Print or View Statement:
    • Depending on the ATM, you might have the option to print the statement or view it on the ATM screen. Choose your preferred method.
  8. Follow the ATM’s Prompts:
    • Follow the prompts on the ATM screen to complete the request. If you choose to print the statement, the ATM will print it for you. If you choose to view it on the screen, you can take note of the information or take a picture with your phone for reference.
  9. Complete the Transaction:
    • Once you have received the statement or viewed it, the ATM may ask if you want to perform any other transactions. If you’re done, select “No” or “Finish” to complete the transaction.
  10. Remove Your Card and Receipt:
  • Make sure to remove your Capitec Bank card and any printed receipt from the ATM.

How to Get a Bank Statement from the Capitec App

You can also get a bank statement from your Capitec app by sending it to your email address. Here’s how:

  1. Open the Capitec App.
  2. Sign In:
    • Enter your secret Remote PIN to sign in.
  3. Choose Your Account:
    • Select the account for which you want the statement.
  4. Select ‘Email Statement’:
    • Specify the date range for the statement.
  5. Enter Your Email Address.
  6. Send the Statement:
    • Tap send to email the statement.

These methods ensure you can conveniently access your Capitec Bank statements whenever needed.