How to Get Your GEPF Benefit Statement

If you’re a member of the Government Employees Pension Fund (GEPF), staying on top of your pension benefits is essential. One of the key ways to do this is by receiving your Estimation of Benefits statement. This document provides an overview of your benefits, giving you a snapshot of where you stand with your pension. Here’s everything you need to know about how to access your statement and what it includes.


What is the Estimation of Benefits Statement?

The Estimation of Benefits statement is sent out once a year to active GEPF members. It offers an estimate of your pension benefits based on the current data GEPF has about your employment. This statement will show you what your benefits could be in the event of:

  • Normal retirement
  • Resignation
  • Ill health retirement or discharge
  • Death in service

It’s important to remember that the figures in this statement are estimates. The actual amount will be determined when you leave service, and it will be based on the most up-to-date information available at that time.


How to Receive Your GEPF Benefit Statement

Each year, GEPF sends these statements either via email or post. If you haven’t received yours, don’t worry—there are several ways to get a copy:

  1. Call GEPF’s Toll-Free Number: If you’re waiting for your statement or if you have any questions, call 0800 117 669 for assistance.
  2. Visit a GEPF Office: You can also go to any GEPF office around the country and ask for your statement in person.
  3. Email: If it’s more convenient, you can also reach out by email at enquiries@gpaa.gov.za for help.

Access Your Statement Online

In addition to receiving your statement through email or post, GEPF has made it easier for members to access their statements digitally. They’ve launched a self-service web system and a mobile app where you can:

  • View your pension and benefit details
  • Track any pension or related benefit claims
  • Update your personal and employment information

To access these services, just head to the official GEPF website at https://www.gepf.co.za/.


Why Does GEPF Send Out These Benefit Statements?

The Estimation of Benefits statement is part of GEPF’s commitment to keeping you informed about your pension. Here’s why they issue these statements:

  • Better Communication: The goal is to improve communication between GEPF and its members, ensuring you always know where you stand with your pension.
  • Empowering Members: With this statement, you get a clearer understanding of your benefits, helping you make better financial decisions for the future.
  • Education: GEPF wants you to understand your benefits fully, so you can make the most of them.
  • Addressing Errors: If there’s any mistake in your statement, you’re encouraged to reach out to your Human Resources department to have it corrected.

What Should You Do If Your Statement Contains Errors?

If you notice something doesn’t look right, it’s important to act quickly. GEPF advises members to get in touch with their Human Resources department to correct any incorrect information. This ensures that your estimated benefits are accurate and up-to-date.


Get Your Statement Today

If you haven’t received your Estimation of Benefits statement yet or need a fresh copy, don’t hesitate to take action. Use the contact details above to reach out to GEPF, and make sure your pension benefits are in order. Whether you prefer to call, email, or visit in person, GEPF has plenty of options to help you stay informed.


By keeping track of your GEPF benefits, you’re ensuring that you’re ready for the future. It’s all about being proactive, knowing your options, and taking the right steps when needed.