Losing your Checkers Xtra Savings Card can be a hassle, but getting a replacement is straightforward. Whether your card has been lost, stolen, or defaced, Checkers offers simple solutions to ensure you can continue enjoying your savings and benefits without interruption. Additionally, if you find yourself shopping without your physical card, there are convenient ways to access your card details. Here’s everything you need to know about replacing and managing your Checkers Xtra Savings Card.
Reporting Lost, Stolen, or Defaced Cards
If your Checkers Xtra Savings Card has been lost, stolen, or defaced, you can easily get it replaced by following these steps:
- Contact Customer Service: Call 0800 33 33 85 to report your lost, stolen, or defaced card.
- Visit In-Store: Alternatively, you can visit the Money Market counters at any Checkers store.
- Block/Deactivate Your Card: Instruct Shoprite to block or deactivate your lost, stolen, or defaced card.
- Request a New Card: After blocking the old card, you can request a new Checkers Xtra Savings Card.
Card Linking Policy
- One Active Card per ID/Passport: You can only have one active Checkers Xtra Savings Card linked to your ID or passport number.
- Shoprite Xtra Savings Card: While you may also have a Shoprite Xtra Savings Card linked to your ID or passport number, there is no need to sign up for a separate card. Your Checkers Xtra Savings Card can be used at Shoprite stores for the same benefits. For more on how to manage your Shoprite transactions, you can read about Checkers and Shoprite Send and Receive Money.
Forgotten Your Card?
No need to worry if you forget your physical card at home. You have options to still enjoy your savings:
- SMS Option: Simply SMS the word “card” to 45328 to receive your card number.
- Mobile App: Navigate to “Your Profile” on the Checkers App to view a virtual version of your Xtra Savings Card. You can present the virtual card number to the cashier.
Accessing Your Virtual Card
To view a virtual version of your Xtra Savings card:
- Download the Checkers App: Available on both Google Playstore and the App Store.
- Register on the App: Complete the registration process on the app.
- Access Your Card: Once registered, you can view and use your virtual Xtra Savings card directly from the app.
By following these steps, you can ensure that you never miss out on savings, even if your card is lost, stolen, or left at home. For more tips on managing and replacing loyalty cards, you can also check out how to replace your Pick n Pay Smart Shopper Card.