Using the MyEskom Customer App to submit your meter readings puts you in charge of your electricity expenses. By avoiding estimates, you ensure accuracy and control over your bills. Here’s how you can manage your readings effectively:
How to Submit Meter Readings
You have two convenient options:
- Eskom Mobile App:
- Download the Eskom App from the Android or Apple app stores.
- Follow the simple prompts to submit your meter readings securely.
- CS-Online Portal:
- Access the Eskom internet portal, CS-Online.
- Log in and submit your meter readings through the portal.
Meter Reading Accuracy Guide
Accurate readings are essential. Follow this guide to ensure precision:
- Understanding Your Meter: Learn how to read your electricity meter correctly.
- Timing Your Readings: Submit your readings 1 to 2 days before the scheduled estimated meter reading date specified on your Eskom bill.
- Submission Window: Readings submitted outside the designated window period may not be reflected in your upcoming bill. Stick to the recommended timeframe for accurate billing.
Get Help When Needed
If you encounter any issues or need assistance:
- Customer Care: Contact our dedicated Customer Care team at 08600 37 566.
- Support: They are available to assist you throughout the meter reading submission process.
Taking control of your Eskom bills is easy with the MyEskom Customer App. Ensure your readings are accurate and timely to maintain control over your electricity expenses. Download the app or use CS-Online today to start managing your energy usage effectively.