Starlink Brings Affordable Internet to Zimbabwe: Packages, Pricing, and How to Get Connected

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Starlink, the satellite internet service from SpaceX, is now offering two residential packages tailored for Zimbabwean customers: the Standard Package and the Mini Package. Both options provide unlimited data, making them a game-changer for internet users across the country. However, the two packages differ in terms of hardware costs and speeds, catering to various needs and budgets.

Standard Package: High-Speed for Heavy Users

  • Hardware Cost: US$350
  • Monthly Fee: US$50
  • Speed: Up to 200 Mbps
  • Ideal For: Multiple users, streaming, gaming, and other high-bandwidth activities

The Standard Package is perfect for households with heavy internet use, such as streaming high-definition videos, playing online games, or running multiple devices simultaneously. With speeds reaching up to 200 Mbps, it offers a robust solution for both work and entertainment needs.

Mini Package: Affordable Internet for Basic Use

  • Hardware Cost: US$200
  • Monthly Fee: US$30
  • Speed: Up to 100 Mbps
  • Ideal For: Basic internet use, smaller households, browsing, and light streaming

For those looking for a more budget-friendly option, the Mini Package offers solid performance with speeds up to 100 Mbps. This package is well-suited for smaller households or users who mainly browse the web, use social media, and stream content occasionally.

Additional Costs

Regardless of the package you choose, there is a one-time shipping fee of US$23.

How to Order Your Starlink Kit

Ordering your Starlink equipment is a straightforward process that anyone can follow:

  1. Visit Starlink’s Website.
  2. Navigate to the Orders Section: Enter your service address to check availability.
  3. Choose Your Package: Select either the Standard or Mini package based on your needs.
  4. Enter Your Details: Provide your contact information and payment details.
  5. Complete Your Order: Review your choices and finalize your purchase.

Starlink accepts various payment methods, including credit and debit cards. For Zimbabwean customers who prefer using EcoCash, Starlink also supports payments via the EcoCash Virtual Card Number (VCN) service. Here’s a quick guide on how to pay with EcoCash:

  1. Dial *151# on your mobile phone.
  2. Select “Wallet Services.”
  3. Choose “EcoCash Debit Card.”
  4. Select “EcoCash MasterCard Virtual.”
  5. Choose “Request Virtual Card (VCN).”
  6. You’ll receive a message with a one-time virtual card number, which you can use as a credit card on Starlink’s website.

Make sure your EcoCash wallet has sufficient funds in United States dollars to cover the full cost of your selected package.

Activating Your Starlink Service

After ordering, your Starlink kit typically arrives within 1-2 weeks. Activating the service is easy:

  1. Download the Starlink App: Available on both Android and iOS, the app guides you through the setup process.
  2. Install the Dish: Follow the in-app instructions to position your Starlink dish. Clear line of sight to the sky is essential for optimal performance.
  3. Connect Your Devices: Once the dish is set up, connect your devices to your new Starlink WiFi network.

Coverage and Performance Across Zimbabwe

Starlink’s satellite constellation provides broad coverage across all regions of Zimbabwe, including rural and remote areas often neglected by traditional ISPs. While most users can expect speeds ranging between 50-200 Mbps and latency around 20-40ms, performance can vary based on factors such as:

  • Line of Sight: Ensure the dish has a clear view of the sky for the best signal.
  • Surrounding Obstacles: Trees, tall buildings, or other obstructions can impact signal quality.
  • Weather Conditions: Heavy rain or storms may occasionally affect connectivity.

Comparing Starlink to Other Internet Options in Zimbabwe

Starlink’s entry into the Zimbabwean market introduces strong competition for existing internet providers. Here’s how it stacks up against some common alternatives:

  • TelOne Blaze LTE: Offers up to 100 Mbps in select urban areas but imposes data caps. Starlink, with its unlimited data, provides more flexibility and coverage.
  • Econet SmartBiz: This service delivers 5G speeds but is limited to areas with the necessary infrastructure. Starlink, on the other hand, covers both urban and rural regions without the need for 5G towers.
  • Traditional Fibre: Fibre connections can be faster in urban centres, but the installation process is often slow, expensive, and unavailable in many locations. Starlink offers a quicker and simpler setup with a broader reach.

Is Starlink Right for You?

Starlink could be an excellent option for:

  • Rural Residents: For those living in areas with limited or no access to reliable internet, Starlink’s satellite service can bridge the gap.
  • High-Speed Needs: If you’re frustrated by slow speeds, data caps, or unreliable connections, Starlink offers a significant upgrade.
  • Multiple Users: For households with several internet users, the unlimited data and high speeds make Starlink an attractive choice.

Overall, Starlink is reshaping the internet landscape in Zimbabwe, offering a new level of connectivity that was previously unattainable for many. Whether you’re in a bustling city or a quiet rural area, Starlink provides a flexible, high-speed solution to keep you connected to the world.