Tracking Your UNISA Study Materials: How to Track Delivery Status

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As a student at the University of South Africa (UNISA), receiving your study materials on time is crucial for staying on top of your coursework. Understanding how to track your study materials will help you ensure that you have everything you need to succeed in your studies. Here’s a detailed guide to help you monitor the delivery of your UNISA study materials.

How to Track Your UNISA Study Materials

When you register for courses at UNISA, you can choose to have your study materials delivered via courier. UNISA uses two primary courier partners for this service:

  • DSV-Imbani Courier Services
  • Madibana Courier Services

Tracking with DSV-Imbani Courier Services

If your study materials are being dispatched through DSV-Imbani Courier Services, you can track their progress using their online tracking tool. Follow these steps:

  1. Visit the Tracking Link: DSV-Imbani Tracking
  2. Enter Your Tracking Number: You should receive a tracking number once your materials are dispatched. Enter this number on the tracking page to get real-time updates on your delivery.

Tracking with Madibana Courier Services

For materials sent via Madibana Courier Services, you can monitor the delivery status through their website:

  1. Visit the Tracking Link: Madibana Courier Services
  2. Enter Your Tracking Number: Just like with DSV-Imbani, you will need your tracking number to check the status of your delivery.

Contact Information for Assistance

If you encounter any issues or have questions about your delivery, you can contact the customer service lines for each courier service:

  • DSV-Imbani Courier Services
    • Phone: +27 12 673 2223
  • Madibana Courier Services
    • Phone: +27 11 892 0272
    • Alternate Phone: 0860 017 449

These contact numbers are available to assist you with any delivery-related queries.

Accessing Study Materials Online

While you wait for your hard copy materials to arrive, you can start your coursework by accessing your study materials online. UNISA provides digital access to most of your resources through its online portal. Here’s how you can download your study materials from myUnisa:

  1. Log In: Go to myUnisa and log in using your student number and password. If you haven’t activated your myUnisa account yet, click on “Claim Unisa login” on the homepage and follow the instructions.
  2. Navigate to Modules:
    • Click on the myModules tab at the top of the screen.
    • Then, click on “Sites” next to your name at the top right.
  3. Select Your Modules:
    • Click on the star next to each module’s name to mark it as a favorite. The star will turn orange.
    • Close the sites screen and click on “Reload” when prompted.
  4. Access Study Materials:
    • Your selected modules will now appear in the top navigation bar.
    • Click on a module code (e.g., ICT3621) and then on “Official study material” in the left-hand navigation panel.
    • The available PDF versions of your study materials will be displayed for download.

Additional Tips

  • Be Proactive: Regularly check the tracking links for updates on your delivery status.
  • Utilize Online Resources: Take advantage of the online materials available through myUnisa to start studying while waiting for your physical materials.
  • Stay in Touch: Use the provided contact information if you experience any delays or issues with your delivery.

By following this guide, you can effectively manage the delivery of your UNISA study materials and ensure you’re always prepared for your coursework. Whether you’re tracking your materials or accessing them online, staying informed will help you stay on track with your studies.