When your UIF status says “Completed by Assessor,” it means that a UIF assessor has reviewed your application, made a decision, and completed the adjudication process. The typical processing times are 15 days for unemployment claims and 5 days for maternity claims.
What This Status Means
“Completed by Assessor” indicates that:
- Your application has been reviewed and adjudicated.
- You are now awaiting payment.
Next Steps
After seeing this status, you can expect your payment to be processed soon.
Related Status: “Sent to Paymaster”
If your status changes to “Sent to Paymaster,” it means your payment is being processed for disbursement.
Framework: Siyaya
The Siyaya system is used to streamline the rules and approval processes within UIF. You might encounter statuses such as:
- Siyaya Approved: Your claim has been approved.
- Siyaya Not Approved: Your claim has not been approved.
UIF Contact Details
If you need assistance or have unresolved issues, you can contact the UIF offices through various means:
- UIF Call Centre: 0800 843 843
- Escalate Complaint: 0800 030 007
- Department of Labour: 012 309 4000
- Email: uifcallcenter@labour.gov.za
For in-person assistance, visit your nearest UIF office if online resolution is not possible or if previous communication attempts were unsuccessful.